Preamble:
Khimji Ramdas India Pvt. Ltd. ("Khimji’s Watches" or "We") is the author and publisher of the internet resource (khimjiswatches.in) listing and permitting transactions in relation to Rolex Watches ("Product(s)"). Khimji’s Watches owns and operates the services provided through its website. It is important that you spend time reading the terms as they constitute a legal agreement between (khimjiswatches.in) (the "Website" or "Site") and the Seller ("you" or "Seller") in connection to selling of your Products on the Website.
The Registered office of Khimji Ramdas India Pvt. Ltd., is situated at 2nd Floor, City Square, Godrej Garden City, Jagatpur, Ahmedabad, Gujarat 382470.
These Seller Terms and Conditions (" Terms" or "Agreement ") define the terms and conditions under which you are allowed to sell your Products on the Website and how we will treat your account while you are a member. If you have any questions about our Terms, feel free to contact us at “krwatches.support@kr.om”.
Your use of this Website is governed by these Terms and Conditions set out below, as well as our Privacy Policy and Refund Policy, all of which you agree, taken together form a binding agreement between you and us. The Terms and Conditions, Privacy Policy, and Refund Policy are sometimes referred to as the “Agreement”. And It may be subject to change from time to time, so you should review it before purchasing. By using any part of this Website, completing your customer registration with us and/or placing an order on the Website you agree to be bound by the Agreement.
We reserve the right, at our sole discretion, to change or modify portions of these Terms at any time without further notice. You should periodically visit this page to review the current Terms so you are aware of any revision to which you are bound. Your continued use of the service after any such changes constitutes your acceptance of the new Terms. If you do not agree to abide by these or any future Terms, do not use or access (or continue to use or access) the service.
This Agreement is an electronic record in terms of Information Technology Act, 2000 and generated by a computer system and does not require any physical or digital signatures. This Agreement is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms for access or usage of the services.
TERMS OF USE:
1. By using these services, you agree that you have read and understood these Terms and you agree to be bound by these Terms. PLEASE READ THESE TERMS CAREFULLY. IF YOU DO NOT AGREE TO BE BOUND BY (OR CANNOT COMPLY WITH) ANY OF THE TERMS BELOW, DO NOT CLICK THE "I AGREE" BOX, DO NOT COMPLETE THE REGISTRATION PROCESS, AND DO NOT ATTEMPT TO USE THE SERVICES. You expressly represent and warrant that you will not avail the services if you do not understand, agree to become a party to, and abide by all of the Terms specified below. Any violation of these Terms may result in legal liability upon you. Nothing in these Terms should be construed as conferring any rights to any third party or any other person. YOUR USE OF THE WEBSITE AND ITS SERVICES MEANS YOU ARE CONSENTING TO THIS AGREEMENT.
2. The Website and its services may be used only for lawful purposes. You agree to comply with all applicable laws, statutes, and regulations. You agree not to register under a false name. You will not impersonate any other participant or user or person or use another participant's or user's password(s). Any such fraudulent conduct may be reported to law enforcement, and Khimji’s Watches will cooperate to ensure that violators are prosecuted to the fullest extent of the law.
3. You agree that you will abide by the terms and conditions of this Agreement, any additional terms and conditions and Khimji’s Watches policies, including any amendments thereto made by Khimji’s Watches from time to time which may be made without notice to you.
4. Use of this Website to list Products is available only to persons who can form legally binding contracts under the applicable laws. Persons who are ‘incompetent to contract’ within the meaning of the Indian Contract Act, 1872 including undischarged insolvents, etc. are not eligible to list their Products on this Website. You represent that You, in your individual capacity and/or as an authorized representative of the entity registering as a Seller on the Website, are competent to contract, are at least eighteen (18) years of age, are of sound mind and are not disqualified from entering into a lawful contract under any law in India.
5. Khimji’s Watches reserves the right to terminate your membership if you fail to comply with Khimji’s Watches policy of listing Products which may be amended from time to time
6. The Agreement is published in compliance with; and is governed by the provisions of Indian law, including but not limited to:
a. the Indian Contract Act, 1872,
b. the (Indian) Information Technology Act, 2000 and
c. the rules, regulations, guidelines and clarifications framed thereunder, including the (Indian) Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (the "SPI Rules"), and the (Indian) Information Technology (Intermediaries Guidelines) Rules, 2011 (the "IG Rules").
7. DEFINITION
Unless otherwise defined in the Agreement, the following terms shall have the meaning set out as follows:
a. “Buyer” shall mean a person who is registered as a user to access the Website and buys a Product from the Website.
b. “Seller” shall mean any individual, organisation, business entity; or a company registered under the Companies Act, 1956 or the Companies Act, 2013, offering its Products for sale on the Website.
ELIGIBILITY:
To be eligible to purchase goods on this Website you agree that you are lawfully entitled and able to enter and form contracts on this Website under the laws of the country in which you are a citizen and are the holder of a valid debit/credit card. You warrant that the personal information which you are required to provide when you register as a customer is true, accurate and current in all respects. If your personal information changes then please notify us immediately by email at “krwatches.support@kr.om” .You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorized to use.
CANCEL ORDER:
The customer can cancel the order 24 hours before the delivery date, provided that only the bank fees/charges are deducted. In this case, the refund will be made within 7 working days.
RETURN AND EXCHANGE POLICY:
As an official luxury watch retailer, Khimji Ramdas India Pvt. Ltd. Is committed to providing an unparalleled luxury watch experience to our customers. To preserve the exclusivity and value of our products, we have instituted a strict NO RETURN POLICY
1. NO RETURNS ACCEPTED: Sale of Luxury Watches conducted by Khimji Ramdas India Pvt. Ltd. Under Khimji’s Watches are made on exclusively No Return policy once the purchase is completed. No returns, exchanges, or refunds for any reason is accepted or issued by Khimji’s Watches.
2. AUTHENTICITY GUARANTEE: We guarantee that every watch we sell is 100% authentic and comes with an authenticity certificate.
3. CONDITION OF PRODUCTS: Detailed product description and high-resolution product images are provided for each luxury watch model. We encourage customers to review all information thoroughly before making a purchase.
4. PRE-PURCHASE VERIFICATION: we welcome and encourage customers to ask any questions and request additional information or images before completing their purchase. Our team is dedicated to providing all necessary details to ensure customer satisfaction.
5. SERVICE AND SUPPORT: although returns are not accepted, we stand by the quality of our products. Should you encounter any issues with your watch, please contact our customer service team. We will provide guidance and assistance for any service or warranty needs in accordance with the manufacturer's policies.
CANCELLATION
If Purchase made is requested to be cancelled by you, the acceptance of the same is sole discretion of Khimji Ramdas India Pvt. Ltd., reason to rejection of cancellation request will not be reasoned by us Which must be noted. Cancellation of Purchase order which is not processed by us will be cancelled and refund in full will be issued, charges levied on payment made through credit card for cancelled purchase order (the cancellation that is accepted by us) shall also be refunded to your card or bank account. You will be contacted if your order is cancelled or if additional information is needed to process your order.
We may cancel the Purchase in case of following (but not limited to) situations;
a) Quantity Limitations : Limitations on quantities available for purchase
b) Inaccuracies : Inaccuracies or errors in product or pricing information
c) Product quality : Any concerns regarding product quality or defects
d) Additional Information: We may require additional verifications or information before accepting an order.
1. TIME FRAME: cancellation requests are valid only if made within 12 hours of placing the order on our website.
2. PROCESSED ORDERS: orders that have already been processed or for which cancellation requests are made after 12 hour window will not be eligible for cancellation.
3. ORDER STATUS: we retain the discretion to determine whether an order has been processed not be eligible for cancellation.
4. REFUNDS: refunds for cancelled orders will be credited to your bank account within 7-10 working days, or sooner, subject to the deduction of cancellation processing fees.
PURCHASE AND DELIVERY POLICY:
1. Delivery lead time for purchases not made on credit is 3 working days from the date of order confirmation. Delivery is within the borders of Indian Jurisdiction only. You will find the link to the location below:
Khimji's Watches,
Nexus Ahmedabad One Mall Phase 2
Ground floor, Unit No G002,
Vastrapur Ahmedabad,
Gujarat 380054
DELIVERY PACKAGE INCLUDES:
1) Your selected watch
2) Watch manual
3) Warranty card
4) Purchase Invoice
5) Exceptions to seamless Delivery
2. The Estimated delivery timelines will be provided at the time of purchase. Please note that delivery timelines are estimates and actual delivery may vary due to unforeseen circumstance, orders placed on or immediately before Bank and Indian Public Holidays (In accordance to central and state government) will be excluded from calculation of delivery days which may result into extended delivery timeline.
3. The Estimated delivery timeline shall exclude the days where delivery could not be attempted or made due to severe adverse weather conditions, or in situation where due to unforeseen circumstances our courier services delays delivery of your product(s).
4. In case of purchase made through financing which extends the standard time of delivery as it is followed by credit application process, Khimji’s Watches do not guarantee delivery within standard time frame stated for such financed product(s) thus delayed delivery of your product(s) may occur; Khimji’s Watches however shall try best to minimize delay and will contact you with estimated delivery date.
DELIVERY CONDITIONS:
1. Khimji’s Watches collaborate with a distinguished logistics provider to guarantee the secure and reliable delivery of Product(s) in discrete and robust packaging, thus the delivery of product(s) shall be handed over only to individual designated by you (you may add details of upto three authorized receivers).
2. You shall upload ID proof (ID issued by Government with photograph) of receiver while placing details of recipient during placement of order, the said ID proof shall be captured and uploaded as proof of delivery.
PRIVACY POLICY:
1. Our privacy policy describes the ways in which we collect, store, use and protect your personal information and it is important for you to review this privacy policy. By "personal information" (or from those and other information either in our possession or likely to come into our possession), we mean information that can be associated with a specific person and can be used to identify that person.
2. Usage data is data collected automatically either generated by the use of Service or from Service infrastructure itself (for example, the duration of a page visit).
3. Cookies are small files stored on your device (computer or mobile device).
4. Data Controller means a natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your data.
5. Data Processors (OR SERVICE PROVIDERS) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.
6. Data Subject is any living individual who is the subject of Personal Data.
7. The User is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.
8. We do not consider anonymized information to constitute personal information, as it cannot be used to identify a specific person. We collect personal information from you when you Site (including, without limitation, when you buy products or when you telephone or email our customer support team). By providing us with your personal information, you expressly consent to us processing your personal information in accordance with the terms of our privacy policy.
9. We may amend our terms and conditions and the privacy policy at any time by posting a revised version on the Site. The revised version will be effective at the time we post it and, following such posting, your continued use of the Site will constitute your express consent to us continuing to process your personal information in accordance with the terms of our revised privacy policy.
10. While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). We may also collect information that your browser sends whenever you visit our Service or when you access Service by or through any device (“Usage Data”), This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. When you access Service with a device, this Usage Data may include information such as the type of device you use, your device unique ID, the IP address of your device, your device operating system, the type of Internet browser you use, unique device identifiers and other diagnostic data.
11. We may use and store information about your location if you give us permission to do so (“Location Data”). We use this data to provide features of our Service, to improve and customize our Service. You can enable or disable location services when you use our Service at any time by way of your device settings.
12. We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.
(Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyze our Service.)
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
• Session Cookies: We use Session Cookies to operate our Service.
• Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
• Security Cookies: We use Security Cookies for security purposes.
• Advertising Cookies: Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests.
13. While using our Service, we may also collect the following information: sex, age, date of birth, place of birth, passport details, citizenship, registration at place of residence and actual address, telephone number (work, mobile), details of documents on education, qualification, professional training, employment agreements, NDA agreements, information on bonuses and compensation, information on marital status, family members, social security (or other taxpayer identification) number, office location and other data.
• Use of Data
o to provide and maintain our Service;
o to notify you about changes to our Service;
o to allow you to participate in interactive features of our Service when you choose to do so;
o to provide customer support;
o to gather analysis or valuable information so that we can improve our Service;
o to monitor the usage of our Service;
o to detect, prevent and address technical issues;
o to fulfil any other purpose for which you provide it;
o to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
o to provide you with notices about your account and/or subscription, including expiration and renewal notices, email-instructions, etc.;
o to provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information;
o in any other way we may describe when you provide the information;
o for any other purpose with your consent.
14. We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
15. Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside India and choose to provide information to us, please note that we transfer the data, including Personal Data, to India and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Khimji Ramdas India Pvt. Ltd. will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.
16. We may disclose personal information that we collect, or you provide:
• Disclosure for Law Enforcement.
Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities.
• Business Transaction.
If we or our subsidiaries are involved in a merger, acquisition or asset sale, your Personal Data may be transferred.
• Other cases. We may disclose your information also:
o to our subsidiaries and affiliates;
o to contractors, service providers, and other third parties we use to support our business;
o to fulfil the purpose for which you provide it;
o for the purpose of including your company’s logo on our website;
o for any other purpose disclosed by us when you provide the information;
o with your consent in any other cases;
o if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others.
17. The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
18. We may employ third party companies and individuals to facilitate our Service (“Service Providers”), provide Service on our behalf, perform Service-related services or assist us in analysing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
19. We may use third-party Service Providers to monitor and analyze the use of our Service.
20. We may use third-party Service Providers to automate the development process of our Service.
21. We would encourage you to check the Site regularly for the announcement of any amendments to our terms and conditions and privacy policy. Our privacy policy covers the following topics:
• Our collection of your personal information
• Our use of your personal information
• Accessing, reviewing and amending your personal information
• Third party website links
• Cookies
• No spam or spoof emails
OUR COLLECTION OF YOUR PERSONAL INFORMATION:
As part of your registration on or use of the Site, you will be asked to provide us with certain personal information, such as your name, shipping address, email address and/or telephone number and other similar information as well as some additional information about you such as your date of birth or other identifying information.
Additionally, in order for us to verify your identity, we may need to request from you valid proof of identification (e.g. in the form of a copy of your National ID card).
As part of your registration on or use of the Site, you will be asked to provide us with certain personal information, such as your name, shipping address, email address and/or telephone number and other similar information as well as some additional information about you such as your date of birth or other identifying information.
Additionally, in order for us to verify your identity, we may need to request your valid proof of identification (e.g. in the form of a copy of your National ID card).
We will collect transactional information based on your activities using the Site (such as buying products). Please note that we may use your Internet protocol (or IP) address (which is a unique number assigned to your computer server or your Internet service provider (or ISP)) to analyze user trends and improve the administration of the Site.
We may also collect information about your computer (for example, browser type) and navigation information (for example, the pages you visit on the Site) along with the times that you access the Site. Finally, we may collect additional information from or about you in other ways not specifically described here. For example, we may collect information related to your contact with our customer support team or store results when you respond to a survey. We may also collect feedback ratings and other comments relating to your use of the Site. Where we aggregate personal information for statistical purposes, such aggregated personal information shall be anonymized.
OUR USE OF YOUR PERSONAL INFORMATION:
We use your personal information to provide services and customer support to you; to measure and improve our services to troubleshoot problems; collect fees; provide you with promotional emails and verify information you give us with third parties. For example, we may share some of the personal information you give us with banks or credit card authorization, processing and verification services or with third parties for fraud screening purposes. Though we make every effort to preserve your privacy, we may need to disclose your personal information to law enforcement agencies, government agencies or other third parties where we are compelled so to do by court order or similar legal procedure; where we are required to disclose your personal information to comply with law; where we are cooperating with an ongoing law enforcement investigation or where we have a good faith belief that our disclosure of your personal information is necessary to prevent physical harm or financial loss, to report suspected illegal activity; or protect the rights, property, or safety of the Site, our users or others.
In the event of a sale of the Site, any of its affiliates and subsidiaries or any related business assets, your personal information may be disclosed to any potential purchaser for the purposes of the continued provision of the Site or otherwise in relation to any such sale. We may share your personal information with our other group companies for the purposes outlined in this privacy policy. This contact information will be the personal information provided by you to us on registration and, as a result, should always be kept up to date. Additionally, information relating to products you are buying will be displayed on the Site. This information can include details of your user ID, feedback ratings and associated comments relating to your use of the Site. Otherwise, we will only disclose your personal information to a third party with your express permission.
The Company may send the personal data subject advertising, marketing or commercial material taking the following into consideration:
• Obtaining personal data subject written consent.
• Notifying the personal data subject of the means of sending advertising, marketing or commercial materials to the personal data subject.
• Determine the mechanism for stopping the receipt of advertising, marketing or commercial materials.
With that said, The Company will stop sending advertising, marketing or commercial materials immediately upon receiving a stop request from the personal data subject and such request shall be free of charge.
We assume no liability to you, or any person, for any loss or damage that may arise because of any failure by you in protecting your password or account. Any suspicious activities on your account shall be notified by contacting us immediately at the address provided below. If we have reason to believe that there is likely to be a breach of security or misuse of the Site, we may require you to change your password or we may suspend your account without any liability to us.
LIMITATION OF LIABILITY:
In no event will the Company and each of their respective directors, and officers be liable for any direct, indirect, special, exemplary, punitive, incidental or consequential damages of any kind, which arise out of or are in any way connected with the terms and conditions and its usage of services by you.
In the design of our website, we have taken care to draw your attention to this privacy policy so that you are aware of the terms under which you may decide to share your personal information with us. Accordingly, should you choose to share your personal information with us and provide your consent, the Company will assume that you have read the terms and conditions that you are consenting to and have no objections to the terms of this privacy policy.
ACCESSING, REVIEWING AND AMENDING YOUR PERSONAL INFORMATION:
You can access and review your personal information in the 'Profile & Security' section of the Site after you have logged in successfully. If your personal information changes in any way or is incorrectly presented on the Site you should immediately update or correct your personal information (as applicable) by accessing the 'Profile & Security' section on the Site or, alternatively, by contacting our customer support team. The "Customer Support" information at the top of the Home page contains our customer support email and phone details. Please note that we shall retain your personal information during and following the end of your use of the Site as required to comply with law, for technical troubleshooting requirements, to prevent fraud, to assist in any legal investigations and to take any other actions otherwise permitted by law.
THIRD PARTY WEBSITE LINKS:
The Site may contain links to other websites. Please be aware that we are not responsible for the privacy practices of such other websites. We encourage you when you leave the Site to read the privacy statements of each and every website you visit if you intend to provide personal information to that website. Our privacy policy applies solely to your personal information that we collect on the Site.
COOKIES:
Like many websites, the Site uses 'cookie' technology (small computer files placed on your computer’s hard drive). When you go to particular website pages on the Site, the cookie identifies your browser with a unique, random number. The cookies we use do not reveal any personal information about you. Cookies help us improve your experience of the Site and help us understand which parts of the Site are the most popular. You are always free to decline our cookies if your browser permits, although doing so may interfere with your use of the Site.
NO SPAM OR SPOOF EMAILS:
We do not tolerate spam. To report Site related spam or spoof emails, please forward the email to “krwatches.support@kr.om”. We automatically scan and may manually filter messages to check for spam, viruses, phishing attacks and other malicious activity or illegal or prohibited content. You can also easily unsubscribe or block any advertising material from reaching your email.
USER SIGN OUT:
We recommend that you sign out of your account when you have completed your shopping session, especially if you are using a shared or public device. This practice helps protect the security of your account and personal information.
ORDER CONFIRMATION:
Please note that your order will not be confirmed until the payment is successfully processed.
WARRANTY:
This warranty only applies where a defect has arisen, wholly or substantially, because of faulty manufacture, parts or workmanship during the Warranty Period. The warranty does not apply when damage is caused by other factors. Warranty limits are subject to the manufacturer’s warranty.
This warranty does not cover: (a) repair or replacement of any Product damaged during transit under customer’s possession or (b) any loss or consequential damage incurred while the Product is being repaired. Warranty is only valid for products sold & serviced by Khimji’s Watches.
GOOD TO KNOW:
Our guarantees and warranties start on the date of invoice. When making a claim you will need to produce the original purchase receipt which is required as a proof of purchase.
The Site cannot be accessed to persons whose registration has been suspended or terminated by us for any reason whatsoever. Those who choose to access this Site from outside India are responsible for compliance with its jurisdiction and applicable countries laws if and to the extent its local laws are applicable. We will deliver the products only within the areas mentioned in the Site and will not be liable for any claims relating to any products ordered from outside its jurisdiction.
REGISTRATION PROCESS:
The information (the “Information”) provided from your end will be protected in accordance with our Privacy Policy. If you use the Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.
We assume no liability to any person for any loss or damage which may arise as a result of any failure by you in protecting your password or account. Any suspicious activities on your account shall be notified to us by contacting us immediately through the address provided below. If we have reason to believe that there is likely to be a breach of security or misuse of the Site, we may require you to change your password or we may suspend your account without any liability to us.
You agree and understand that You are responsible for maintaining the confidentiality of all information provided to the Company while registering Yourself, which includes Your login ID, e-mail address and the passwords for the same. You are fully responsible for all activities that occur under Your e-mail address password or account and You shall ensure that You exit from Your account at the end of each session.
The Company will send all correspondences, notices and any other communication to the e-mail address furnished by You. In case of any change in the said e-mail address, it is Your duty to update or change the same.
LIMITATION OF LIABILITY:
In no event will KR and each of their respective directors, officers are liable for any direct, indirect, special, exemplary, punitive, incidental or consequential damages of any kind, which arise out of or are in any way connected with the terms and conditions and its usage of services by you.
DESCRIPTION OF PRODUCTS AND ACCURACY OF INFORMATION:
We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the Website are correct. Although we aim to keep the Website as up to date as possible, the information including product descriptions may not always be up to date and accurate and to the extent permitted by applicable law, we do not warrant that product descriptions, colors or other content available on the Website are accurate, complete, reliable, current, or error-free. We cannot confirm the price of a product until your order is accepted in accordance with our order acceptance policy.
PAYMENT:
All prices indicated for products available via the Website are inclusive of GST (where applicable) at the current rates and are exclusive of delivery charges. The total cost of your order is the price of the products ordered plus GST and delivery charges as set out in the Delivery section of the Website. Payment can be made by any of the methods specified in the Payment section of this Website, including all major credit/ debit cards, and payment will be debited and cleared from your account as set out in the Payment section of this Website.
You confirm that the credit or debit card that is being used is yours. All credit/debit cardholders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to, or subsequently refuses to, or does not, for any reason, authorize payment to us, we will not be liable for any delay or non-delivery.
COMPLAINTS / CUSTOMER SUPPORT:
If you have a complaint about any of our products or the service you receive or would like to contact customer support, please contact us via email at "krwatches.support@kr.om" or phone number: +91 9154774387 (available Mon to Fri, 11 AM to 8: PM Only)
GOVERNING LAW AND JURISDICTION:
These Terms shall be governed and construed in accordance with the laws of the Republic of India and the courts at Mumbai shall have exclusive jurisdiction on all matters and disputes arising out of and relating to the business or Website.
The terms and conditions herein will be, governed by, construed and enforced in accordance with the Laws of India. The exclusive jurisdiction for any disputes or action arising out of or related herein shall be Ahmedabad, Gujarat, India.
You acknowledge and agree that these Terms and Conditions, together with our Privacy Policy and Refund Policy, constitute a complete and exclusive agreement between us concerning your use of the Website and any purchase by you of any products from Khimji’s Watches, and supersede and govern all prior proposals, agreements, or other communications.